Knowledge base act as nerve center for the bot so that they can respond to supported questions and operations that user request from it.
- Data Augmentation
- Robotic Process Automation
- Automated Reasoning
- Powered by Graph Computing
- Unified Knowledge Representation
- Information Augmentation
- Autonomous Learning
- Sentiment analysis
- Context handling
Integrate with multiple apps and automate workflows
- Automate business processes and take actions using Intelligent RPA.
- Extract data from several sources automatically to build knowledge base
Multi Channel Integration
- Any where.Anytime. Any device.
- Connect your customer on their favorite channels
- Continue conversations seamlessly from one touch point to the other.
Single platform to enable the voice & text bot
- Create once and deploy on the voice or text
- Pre-defined Templates for Voice/Text bot
- Configure or custom your chat bot
Create – Test – Publish – Manage
- Bot Persona
- User Sentiment and behavioral analysis
- Insight driven training
- A seamless experience between human and bot
- Self learning capability
- Multi-Lingual Support
- Graceful error handling to ensure the smooth conversation flow
- Enterprise grade security
- Private and public Cloud service
- Multi level authentication
- Secure Channel and Integration