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Knowledge Base

Knowledge base act as nerve center for the bot so that they can respond to supported questions and operations that user request from it.


  • Data Augmentation
  • Robotic Process Automation
  • Automated Reasoning
  • Powered by Graph Computing
  • Unified Knowledge Representation


  • Information Augmentation
  • Autonomous Learning
  • Sentiment analysis
  • Context handling

Extensive Customization

Integrate with multiple apps and automate workflows

  • Automate business processes and take actions using Intelligent RPA.
  • Extract data from several sources automatically to build knowledge base

Seamless Conversation

Multi Channel Integration

  • Any where.Anytime. Any device.
  • Connect your customer on their favorite channels
  • Continue conversations seamlessly from one touch point to the other.

Voice & Text

Single platform to enable the voice & text bot

  • Create once and deploy on the voice or text
  • Pre-defined Templates for Voice/Text bot
  • Configure or custom your chat bot

Smart Conversation System

Create – Test – Publish – Manage

  • Bot Persona
  • User Sentiment and behavioral analysis
  • Insight driven training
  • A seamless experience between human and bot
  • Self learning capability
  • Multi-Lingual Support
  • Graceful error handling to ensure the smooth conversation flow

Reliable & Secure

  • Enterprise grade security
  • Private and public Cloud service
  • Multi level authentication
  • Secure Channel and Integration